Citizens Advice Wigan Borough are working in partnership with both Wigan Council and Greater Manchester Police to offer daily support Monday to Friday to families or individuals that are struggling to overcome issues that are affecting their health and wellbeing  and as a result are turning to the Police for assistance.

As a Family Engagement volunteer you will be confident in your ability to visit and talk to individuals or families that are struggling to overcome their problems as a possible result of debt, unemployment, substance misuse or family separation.  Being non judgemental with a genuine desire to help people is essential for this post.

If you can commit to a minimum of 4 hours a week, we will in return, provide you with support and  training that will enhance your knowledge and understanding around what services are available to help individuals overcome their problems.

You will be mentored by Police officers and supported by Citizens Advice staff that will provide you with the confidence to ask the right questions that will lead you to making appropriate referrals into services for clients.  We will also help to develop your interview and exploration skills so that together you will be able to sign post confidently people into the right service for them. Interested?

Please email Joyce John, [email protected] or telephone 0161 856 7179 for more information.