In terms of DWP business at this time, DWP services are continuing as normal, with sensible precautions.
You may have seen recent information for benefit claimants and people thinking about making a claim to benefit is published here
Useful information is being publicly published on DWP Press Office Twitter including “Don’t worry if you can’t attend your Jobcentre appointment because of self-isolation…” tweets, plus DWP on Twitter is also publishing information for DWP customers.
Regarding new claims https://twitter.com/DWP/status/1238492506632982529
For people already claiming https://twitter.com/DWP/status/1238492267947667458
For people who are employed or employers: https://twitter.com/DWP/status/1238492749193777152
Government announced today Face-to-face assessments for all sickness and disability benefits will be suspended for the next 3 months, It affects claimants of Personal Independence Payment, those on Employment and Support Allowance and some on Universal Credit, and recipients of Industrial Injuries Disablement Benefit; https://www.gov.uk/government/news/face-to-face-health-assessments-for-benefits-suspended-amid-coronavirus-outbreak
Gov.uk coronavirus page is also a really good source of information on how government is asking its many agencies to respond, which naturally very much includes DWP, and in turn informs how services will adapt and accommodate people affected.
All link to this webpage on gov.uk – https://www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses
We have given a link below which is essentially a peer to peer support and advice offer to freelancers, small creative organisations as they respond to the challenges we currently face with Corona Virus.