New service to support residents returning home from hospital

Photo of staff helping with Homesafe Project
From left : Diane Barron, Tutik Ratnasari, Jane Connolly) Back (John Aspey

Residents will have vital support to help them to return home from hospital after a new service has been commissioned in Wigan Borough.

Wigan & Leigh Pensioners Link have been awarded the three year contract for the Home Safe service.

Home Safe will deliver a preventative service that will offer support for vulnerable patients to go home safely following discharge from hospital. They will work collaboratively with partners from Wigan Council and Wrightington Wigan and Leigh NHS Foundation Trust.

Home safe will provide personal and friendly support during people’s discharge from hospital, helping them to settle back home and improve their connection with their local neighbourhood. This will reduce pressures on the NHS by supporting people to get home as soon as they are well enough to do so and prevent avoidable readmissions to hospital.

Through the Deal for Adult Social Care we want the service to enable people to live healthy, happier lives in their own home.

Paul Roughley, manager at Wigan and Leigh Pensioners Link, said: “We have been supporting the elderly residents of Wigan Borough for the last thirty years. This new service is an extension to what we do, which strengthens our partnership with Wigan Council and WWL Trust for the benefit of the boroughs residents.

“Every patient we have supported to return home so far have been very appreciative of the service and so grateful for the ongoing support we offer.”

Joanne Willmott, assistant director for provider management at the council, said: “In Wigan Borough we are committed to creating a positive patient experience when leaving hospital. It is recognised that a good experience of discharge supports longer term recovery, rehabilitation and help people to reconnect with their community.

“This new service is an ideal opportunity to find out about people’s assets and start the process of reconnecting them with their community.

Pauline Law, Executive Director of Nursing at Wrightington, Wigan and Leigh hospital, said: “I am really delighted to be able to offer the Home Safe Service to WWL patients. It is of huge benefit to some of our most vulnerable patients as it supports their safe and timely discharge and helps them to settle back into their own home following a spell in hospital.

“Some patients can lose their independence very quickly whilst they are in hospital so it is extremely important to ensure that we have services such as these in place to enable that safe early discharge.  We are very grateful to be working with the Home Safe Service and I know that our patients  and their relatives and carer’s will find the service exercise useful and reassuring during times when they are feeling most vulnerable.”