NHS Greater Manchester’s new single point of contact


NHS Greater Manchester now has a single point of contact for patients and the public to find information, make enquiries and resolve any complaints they may have about local health services.

Our patient services team deal with enquiries on a variety of subjects from different sources from across our 10 boroughs and cities. From requests for information, advice and support on navigating the system, complaints about NHS services including joint investigations with providers and local authorities, to enquiries or complaints from local councillors and MPs made on behalf of patients.

You can find our new contact details on our website or detailed below:

  • email – nhsgm.patientservices@nhs.net
  • phone – 0161 271 3980, 9am-4pm Monday-Friday (excluding Bank Holidays)
  • post – NHS Greater Manchester, 4th Floor, Piccadilly Place, Manchester M1 3BN