The COVID-19 pandemic has put hospital discharge under the spotlight again, as the usual processes hospitals follow have changed to free up beds. While these changes have successfully got people out of hospital and helped the NHS manage the demand created by coronavirus, we don’t know how the new processes are working for both patients, their families and healthcare professionals.
We will be collecting people’s experiences of the new hospital discharge process via a survey from the 21 July – 16 August 2020. This feedback will be used to help the NHS plan how people leave hospital now and in future busy periods.
The survey has been tested with seven local Healthwatch and eight partner organisations, including the British Red Cross.
Please follow the link and complete the survey which will take approximately 10 minutes.
For the purpose of this survey, “hospital discharge” means “leaving hospital”.