Age UK Wigan Borough has sought to reassure elderly residents that they are not alone and to get in touch if they need help.
Volunteers are continuing to work helping people with tasks such as organising shopping or picking up prescriptions as well as providing someone to talk to during these difficult times.
Staff and volunteers are also signposting residents to the right agencies if they have problems the charity cannot assist with.
John McArdle, chief officer of Age UK Wigan Borough, said: “We want people to know that we are there for them and are on their side at this difficult time. One of the biggest problems we see is the feeling of isolation that many older people have.
‘They are quite fearful, which is understanable, but the important thing is for them to listen to the advice of remaining in the house. We will be there to support them.
“We have been there to help people in the good times, and we are still here for them now. When you have no one to turn to, you can turn to us
The staff and volunteers who are still able to help are currently working across the borough area, including Leigh and Atherton.
Although face-to-face events have had to be suspended they are also still available on the phone.
Elderly residents needing help can ring Age UK Wigan Borough on 01942 241972 from Monday to Friday between 9am and 4.30pm or find out more at https://www.ageuk.org.uk/wiganborough/